Quadient France announces the signing of a partnership with AmeXio for its CXM customer experience management solutions.
The ESN, which specialises in ECM and CCM content management projects, has become a reseller and integrator of Quadient solutions in France, Belgium, Luxembourg, Switzerland and Portugal.
Quadient (Euronext Paris: QDT), the leading provider of enterprise solutions that transform every customer interaction – whether physical or digital – into a rich, personalized experience, today announced a European partnership for the distribution and deployment of its CXM portfolio of customer experience management solutions. Addressing the emerging needs of businesses of all sizes to digitise and automate their mission-critical communications activities, Quadient’s CXM solutions enable organisations to transform and grow their business by delivering new, high-value digital services to their customers.
Founded in 2006, AmeXio supports European companies in their projects to enhance the value of their information, including dematerialisation, collaborative content management, reengineering, integration with business processes, publishing, archiving and desktop publishing. The ESN’s global knowledge of its offerings and document-related issues enables it to act as an independent expert in these fields.
As Xavier Morcillo, Chairman and Founder of AmeXio, explains: “Quadient is one of the major players in the CCM solutions market. This solution integrates perfectly into the customer’s information system and document management processes. With our €35m turnover in Europe dedicated 100% to the ECM-CCM market, this partnership seems a natural fit. I’m convinced of the virtuous effects for Quadient & AmeXio”.
“We are proud to count AmeXio among our partners. This new agreement will enable Quadient to strengthen its position in new territories and address key accounts in France, Benelux, Switzerland and Portugal,” explains Marie Gaillard, VP Sales CXM France Benelux. “The challenges of intelligent customer relationship automation have become unavoidable for companies. This partnership with AmeXio reinforces our ambition to develop a high-quality network of integrator partners with solid experience in customer communication management and a presence in several European countries,” adds Marie Gaillard.
Quadient creates the most meaningful customer experiences. With a focus on three core business areas – Intelligent Communications Automation, Automated Parcel Delivery and Mailroom Solutions – Quadient helps hundreds of thousands of businesses every day build lasting relationships with their customers and deliver exceptional customer experiences in a world where interactions are increasingly connected, personal and mobile. Quadient is listed on compartment B of Euronext Paris (QDT) and is included in the CAC® Mid & Small and EnterNext® Tech 40 indices.
For more information about Quadient, visit quadient.com.
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AmeXio is Europe’s leading ECM&CCM integrator, with sales forecast to reach €35 million in 2021. With a presence in 5 countries (France, Belgium, Luxembourg, Portugal and Switzerland), the company employs 320 people. Since 2006, AmeXio has built a solid reputation in digital transformation for identifying and solving its customers’ problems with ECM and CCM solutions.
AmeXio is also a shareholder in Atol CD, and as such is developing numerous synergies, representing a capacity of €48m and 490 employees.
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